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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chardenae Howard

December 5, 2023

5  out of  5 rating by Chardenae Howard
"I filled out my information online so when I called In it made it very simple. Sarah was very nice and provided great customer service . My quote turned out cheaper than what I got online and is also cheaper than the full coverage auto insurance I just cancelled after the phone call. I 100 percent recommend!"
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Kara Draganic

December 5, 2023

5  out of  5 rating by Kara Draganic
"We had the pleasure of working with Sarah. She made the process of switching insurance so easy and she cut our cost in half. Highly recommend!"
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Sonja Toles

November 28, 2023

1  out of  5 rating by Sonja Toles
"I would suggest you use another agent. This guy will screw you over with no problem. Money was taken from my account after I canceled, and when I was eventually supposed to be returned, it's not the full amount. First he told me to call customer service but then I'm told that it's because of some other bogus reason. Stay clear of him."
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Meg Z

November 6, 2023

5  out of  5 rating by Meg Z
"I contacted Mike after my husband and I received our home and auto renewal in the mail. It had increased nearly $700 in the last year and we were ready to shop around for a new insurance provider. I contacted 3 companies for quotes. Mike got back to me within THREE hours - the SAME day! He understood our coverage requests and came up with a few options that best fit our needs and budget. Mike was thorough, helped us through questions on coverage and was very quick in his response time. Mike is the BEST and we are so happy to have switched to State Farm. Highly recommended Mike to friends and family who are eager to shop around, too. Thanks again!"
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John Howze

October 17, 2023

5  out of  5 rating by John Howze
"Great service Sarah cover all the bases for me. Thanks you"
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Sheena Bailey

October 13, 2023

5  out of  5 rating by Sheena Bailey
"Mike and Sarah are phenomenal. If you are considering them don’t hesitate. They go above and beyond to assist and with the most caring support. I’m one happy customer."
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Jacky Chen

October 4, 2023

5  out of  5 rating by Jacky Chen
"Needed to sort out my insurance within 2 hours or risk losing my car deposit. Called State Farm, and by my luck Sarah picked up. You wouldn't believe how anyone can receive a comfortable, reassuring, and smooth sailing experience especially when it comes to purchasing insurance, but that's exactly what Sarah expertly - yet very personably - delivered. Zero pressure. Zero upselling. Only an 100% spectacular experience from someone who clearly understood the specific needs of their clients. Give her a raise"
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Schinika Robinson

August 25, 2023

5  out of  5 rating by Schinika Robinson
"Sarah N. Borders was very pleasant and patience with me while helping me make sure I was getting the best/right coverage for my vehicles. Thank you very much for all your help ......."
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August 11, 2023

5  out of  5 rating by Toni
"They always provide great service in a timely fashion."
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H Graham

August 7, 2023

5  out of  5 rating by H Graham
"Mike and Sarah are wonderful! They return calls in a timely manner, have answers to all our questions and are kind and friendly to deal with. State Farm has reasonable prices, too, so we are always satisfied at the end of a call or meeting."
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Denay Miles

July 21, 2023

5  out of  5 rating by Denay Miles
"Sarah Borders is THE BEST!!!! She helped myself and my husband set up life insurance plans, explained how the plans work and didn’t leave any of my questions unanswered. She followed up with us explaining what would happen next and provided services in other areas as well! (Find homeowners ins, retirement plans AND banking needs) finding this location AND having Sarah to help with all of this has been a true life saver"
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Melissa Harvey

July 14, 2023

5  out of  5 rating by Melissa Harvey
"Sarah was very attentive and driven to provide us the best coverage at a cost that didn’t empty our pockets. She didn’t over sell, but made sure we had what we needed. Thank you Sarah!"
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Sung Sik Oh

July 5, 2023

5  out of  5 rating by Sung Sik Oh
"I visited State Farm to transfer my Auto insurance and Renter's insurance to Ohio and Mike was fabulous. Not only he was professionally knowledgeable, but he cared about his customers enough that he would spend dedicated time with you and talk about them. Anyone who is looking for State Farm insurance service, I would highly recommend him and this location."
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Adam Smith

June 22, 2023

5  out of  5 rating by Adam Smith
"Great customer service and instant support!"
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June 17, 2023

5  out of  5 rating by Rico
"Great agent. Very knowledgeable. Would definitely recommend this agency"
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Kenneth Richardson

June 12, 2023

5  out of  5 rating by Kenneth Richardson
"Sarah was very accommodating, friendly, and efficient in assisting me with obtaining renters and auto insurance. I highly recommend working with this office for all of your insurance needs!"
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michelle mayo

June 5, 2023

5  out of  5 rating by michelle mayo
"Sarah customer service is excellent."
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Sean Hoose

May 3, 2023

5  out of  5 rating by Sean Hoose
"Sarah deserves a raise. Extremely easy to work with and very helpful"
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Katie Hopkins

April 15, 2023

5  out of  5 rating by Katie Hopkins
"Sarah B. made switching insurance companies quick and painless. She was super helpful answering all our questions and very friendly. I would highly recommend her for all your insurance needs!"
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Ryan Hopkins

April 15, 2023

5  out of  5 rating by Ryan Hopkins
"Sarah Boarders was very helpful. Quick and easy process. Thanks Sarah for making the transition painless, quick amd efficient."
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Metty Fisseha

April 12, 2023

5  out of  5 rating by Metty Fisseha
"Sarah is awesome. Would highly recommend"
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Ryan Fike

March 31, 2023

5  out of  5 rating by Ryan Fike
"Sarah was able to save my family so much money by finding an auto policy that worked well for me. Not only was she able to save me money, but she was able to start a life insurance policy for me and bundled my home owners insurance for an even better deal."
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Natalie Padgett

March 27, 2023

5  out of  5 rating by Natalie Padgett
"I have been with them since I was 16 y/o, a total of 25+ years and still counting. They are the best and you will not be disappointed! I use them for home, auto and renters insurance!"
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Cynthia Breda

March 3, 2023

5  out of  5 rating by Cynthia Breda
"Sarah was great to work with and really cared about our needs."
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Kim Rena

February 16, 2023

5  out of  5 rating by Kim Rena
"Sarah has been VERY patient, accessible and informative with all of my concerns and wishes. Great customer service!"