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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MATT JENKINS


April 1, 2024

5  out of  5 rating by MATT JENKINS
"Well - not having Home Insurance is a big problem - being in a Probate Estate condition can also be a problem but when I called Sarah at State Farm she was immediately helpful where as some other unmentioned company's that consider themselves Progressive in the Insurance area were pretty much dismissive. Sarah was very capable and worked me through the process with facts in a calm way - I tend to ask too many questions and she was very patient and answered ALL of them - my concerns about price and this and that - and whilst I was rattling on she had worked up quotes that fast - it was all a relief to me and she explored many options that she sent to my Gmail as we spoke quotes giving us a number of options relative to premium deductibles auto insurance etc - At time for transaction her State Farm office was open and organized and I was given enough options and information to make a good decision and now had Insurance on a House in Probate so my experience with Sarah Borders and with State Farm was very good and I would recommend you call them with questions"
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diane pettine

February 20, 2024

5  out of  5 rating by diane pettine
"Just spoke to Sarah!! What an unbelievable experience. I’m going through a tough time, and needed to see about some adjustments. Sarah went above and beyond as she always does.She is empathetic and knows her job. Talking to her is like talking to a friend. If you need insurance, this is the place for you!. You will be treated with respect, something that is seriously lacking these days. Sarah, thank you again for ALL your help today. You are truly appreciated!!!! Diane"
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Kaiti Czaplenski

February 20, 2024

5  out of  5 rating by Kaiti Czaplenski
"Sarah helped me with both home and auto insurance. She was able to lower my auto insurance significantly and made it so easy when helping this first time home buyer with the home insurance with all her knowledge!"
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Jennifer Kerner

February 19, 2024

5  out of  5 rating by Jennifer Kerner
"Mike was extremely knowledgeable and helpful as we shopped for and switched to a new insurance provider. We ended up with better coverage for a WAY better rate - highly recommended giving Mike a call if you are shopping around!"
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Erica Marks

February 19, 2024

5  out of  5 rating by Erica Marks
"Ja’Shay was very courteous and professional😎 She insured that I understood the options presented to me."
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T Pierce

February 15, 2024

5  out of  5 rating by T Pierce
"Sara was very courteous and professional. Very helpful in helping us set up a new auto policy. Her knowledge and experience helped us successfully work with our credit union to expedite the process."
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Al_hawraa zainab Al_faras

February 1, 2024

5  out of  5 rating by Al_hawraa zainab Al_faras
"Very helpful and kind"
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Claudia Tellman

January 26, 2024

5  out of  5 rating by Claudia Tellman
"After deciding to change auto insurance companies, I was unsure where to go next, but Sarah Borders made that choice simple and easy. She is very knowledgeable and friendly, and was able to answer all of my questions with clarity. Highly recommend Sarah and her team to help with your insurance needs!"
Profile photo of Shamicka Harris

Shamicka Harris

January 19, 2024

5  out of  5 rating by Shamicka Harris
"Sarah was wonderful. Very patient and answered all of my questions and gave me full details of my new policy. She was upbeat, very professional and knew her "stuff" Thank you Sarah for being GREAT"
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Alex Summerville

January 8, 2024

5  out of  5 rating by Alex Summerville
"Sarah Borders helped me finish setting up my new auto and renter's policies today, with which I'll be saving a lot of money compared to my old insurance. While I of course haven't had to use them yet, the accessibility of her and her team and her transparency on our phone call suggest to me that I made a good decision by choosing the Mike Fabert team."
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Chris Jurcisin

December 20, 2023

5  out of  5 rating by Chris Jurcisin
"Left a message for a quote and Sarah called back right away. I needed to get insurance secured and Sarah was professional, knowledgeable, and very helpful. A+"
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William Aiello

December 9, 2023

4  out of  5 rating by William Aiello
"Just got wit them they good for me and my budget"
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Chardenae Howard

December 5, 2023

5  out of  5 rating by Chardenae Howard
"I filled out my information online so when I called In it made it very simple. Sarah was very nice and provided great customer service . My quote turned out cheaper than what I got online and is also cheaper than the full coverage auto insurance I just cancelled after the phone call. I 100 percent recommend!"
Profile photo of Kara Draganic

Kara Draganic

December 5, 2023

5  out of  5 rating by Kara Draganic
"We had the pleasure of working with Sarah. She made the process of switching insurance so easy and she cut our cost in half. Highly recommend!"
Profile photo of Sonja Toles

Sonja Toles

November 28, 2023

1  out of  5 rating by Sonja Toles
"I would suggest you use another agent. This guy will screw you over with no problem. Money was taken from my account after I canceled, and when I was eventually supposed to be returned, it's not the full amount. First he told me to call customer service but then I'm told that it's because of some other bogus reason. Stay clear of him."
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John Howze

October 17, 2023

5  out of  5 rating by John Howze
"Great service Sarah cover all the bases for me. Thanks you"
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Sheena Bailey

October 13, 2023

5  out of  5 rating by Sheena Bailey
"Mike and Sarah are phenomenal. If you are considering them don’t hesitate. They go above and beyond to assist and with the most caring support. I’m one happy customer."
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Jacky Chen

October 4, 2023

5  out of  5 rating by Jacky Chen
"Needed to sort out my insurance within 2 hours or risk losing my car deposit. Called State Farm, and by my luck Sarah picked up. You wouldn't believe how anyone can receive a comfortable, reassuring, and smooth sailing experience especially when it comes to purchasing insurance, but that's exactly what Sarah expertly - yet very personably - delivered. Zero pressure. Zero upselling. Only an 100% spectacular experience from someone who clearly understood the specific needs of their clients. Give her a raise"
Profile photo of Schinika Robinson

Schinika Robinson

August 25, 2023

5  out of  5 rating by Schinika Robinson
"Sarah N. Borders was very pleasant and patience with me while helping me make sure I was getting the best/right coverage for my vehicles. Thank you very much for all your help ......."
Profile photo of Toni


August 11, 2023

5  out of  5 rating by Toni
"They always provide great service in a timely fashion."
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H Graham

August 7, 2023

5  out of  5 rating by H Graham
"Mike and Sarah are wonderful! They return calls in a timely manner, have answers to all our questions and are kind and friendly to deal with. State Farm has reasonable prices, too, so we are always satisfied at the end of a call or meeting."
Profile photo of Denay Miles

Denay Miles

July 21, 2023

5  out of  5 rating by Denay Miles
"Sarah Borders is THE BEST!!!! She helped myself and my husband set up life insurance plans, explained how the plans work and didn’t leave any of my questions unanswered. She followed up with us explaining what would happen next and provided services in other areas as well! (Find homeowners ins, retirement plans AND banking needs) finding this location AND having Sarah to help with all of this has been a true life saver"
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Melissa Harvey

July 14, 2023

5  out of  5 rating by Melissa Harvey
"Sarah was very attentive and driven to provide us the best coverage at a cost that didn’t empty our pockets. She didn’t over sell, but made sure we had what we needed. Thank you Sarah!"
Profile photo of Sung Sik Oh

Sung Sik Oh

July 5, 2023

5  out of  5 rating by Sung Sik Oh
"I visited State Farm to transfer my Auto insurance and Renter's insurance to Ohio and Mike was fabulous. Not only he was professionally knowledgeable, but he cared about his customers enough that he would spend dedicated time with you and talk about them. Anyone who is looking for State Farm insurance service, I would highly recommend him and this location."
Profile photo of Adam Smith

Adam Smith

June 22, 2023

5  out of  5 rating by Adam Smith
"Great customer service and instant support!"